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Detailed Job description
and tasks are (but not limited to) :
Overview:
The ASSOS USA Dealer
Sales Representative is responsible for overseeing the sales vision and being
an ambassador for all things ASSOS. This person needs to be a passionate
driver of communication, brand education and go to guide for dealers and
outside sales representatives. This individual must have a passion for
cycling.
Primary
Responsibilities:
- Be the point of
contact to assigned retail partners and handles all phone calls from
retailers for sales and warranty issues.
- Support outside
sales force with data analytics, not limited to; backorder management, available
to sell, pre-book management.
- Strong ability to
sell in/fill in-order fulfillment via phone.
- Outbound calls;
using available inventory opportunities to create business and to drive
the business.
- Manage reporting
communication to retailers on shipments status, pre-books, inventory.
- Work with Sales
Management to relate, communicate, and execute the annual sales plan.
- Be an expert on
all things ASSOS.
- Provide product
and sales knowledge to retailers.
- Provide World
Class Customer Service and build strong relationships with our customers.
Additional
Responsibilities:
- Travel and
participate in ASSOS events and service clinics as required.
- Develop a trusted
relationship with ASSOS dealers by providing exceptional sales training
that delivers the what, when, and why of the brand and product line through
exceptional written and verbal communication.
- Work with
management to find new sales leads and assist in onboarding new
retailers.
- Assist with daily
office operations.
- This position
reports directly to the Senior Sales Operations Manager
Job Qualifications
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Exceptional phone sales skill;
order building, upselling, cross-selling.
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Strong customer service and
administrative skills.
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Professional and calm demeanor.
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High level of organizational
skills, attention to detail and planning.
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A strong work ethic and desire to
win.
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Experience in working with
enterprise software systems; NetSuite is preferred, but Oracle, SAP, etc.
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Good oral and written skills.
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3+ years of bicycle or outdoor
industry experience preferred.
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4 year college degree or
experience in lieu of education.
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