The Bicycle Industry Jobs Marketplace

Sales Support


Posted by Nite Ize on 01/11/2019

Job Basics

Industry Sector: Outdoor

Job Categories: Sales - Inside

State: CO

City: Boulder

Country: United States

Required Experience: 1 - 3 years

Job Type: Full Time


Required to Relocate:

Required to Travel:

Employee May Telecommute: No

Job Seeker Must Live Within:

Job Description & Requirements

The Sales Support position is a dynamic role that is key in supporting our national accounts team in maintaining current customer relationships as well as with daily operational tasks.

The successful candidate will be responsible for proactively supporting our sales team in all stages of the sales process. The ideal candidate needs to possess a strong positive can-do attitude, be self-motivated and highly driven. We hire dynamic, passionate, and innovative individuals who thrive in fast paced environments.

Essential duties and responsibilities include, but are not limited to, the following:
• Serve as project liaison, communicating effectively with the customer, sales representative, and operations team members throughout the order process.
• Efficiently and professionally respond to customer and sales representative questions or concerns pertaining to orders, product availability, pricing, and delivery.
• Research more complex problems which may include delivery follow-up, order tracking and change orders, or direct follow-up with retailers regarding post sales issues.
• Work with a high degree of accuracy with reports and analysis for customers and sales team.
• Review and draft letters, presentations, and various other documents and physical materials.
• Create and manage sales presentations and support creation of financial P&L documents for customer meetings via established policies and procedures.
• Assist in CRM management and weekly POS reporting.
• Support sales managers by helping to file important documents and communicate relevant information.
• Using proper etiquette, answer telephone calls and emails in a timely, polite and professional manner.

About Nite Ize

 Nite Ize Inc, is a growing design, manufacturing, and distribution company that specializes in a wide array of innovative consumer goods products that make our customer’s lives easier, safer, and more fun! Since the company’s founding 28 years ago in Boulder, CO, we have grown to over 200 employees and currently sell 500+ products worldwide that are innovative solutions that help our customers organize, protect, and illuminate!


Employees of Nite Ize are passionate about providing superb customer service to our internal and external customers. Demands are ever-changing, so we need somebody that stays on their toes, can manage competing priorities, and be an inclusive team member that has our goals in sight.