Paddle Sports Rental & Repair Lead

Posted by Next Adventure on 05/29/2020

Job Basics

Industry Sector: WaterSports

Job Categories: Retail - Sales

Company Type: Accessories, Apparel/SoftGoods, Events, Gym/Outfitter, HardGoods/Equipment, Retailer, Service, Retail

State: OR

City: Portland

Country: United States

Required Experience: 0 - 1 year

Job Type: Full Time

Salary:

Required to Relocate:

Required to Travel:

Employee May Telecommute: No

Job Seeker Must Live Within:

Job Description & Requirements

Job Responsibilities

• Conduct repairs on kayaks, inflatables, drysuits, paddles, etc. 

• Responsible for keeping up with cycle counts

• Manage the flow of incoming and outgoing paddlesports customer work

• Manage flow of the rental department, maximizing efficiency

• Learn, retain, and train staff on EZrent software

• Manage Rental fleet through EZrent inventories, rental tuning, and both seasonal & random testing

• Work with Staffing manager and Location Manager to identify department training needs and facilitate scheduling accordingly.

• Daily Progress Sheets – Create/Collect/Communicate prog sheets and projects. 

• Supervise staff through team building and leadership to accomplish both short and long-term department goals set forth by Location Managers and Rental/Service Manager.

• Coach, lead and manage team members on priorities, projects, training and customer service. 

• Provide excellent customer service for tuneshop, rental and retail customers

• Become excellent at giving and receiving feedback

• Manage rental dept. and tune dept. staff lunch breaks and provide department coverage as needed

• Ensure staff has the appropriate tools and knowledge to accomplish daily tasks

• Train & supervise employees to use Next Adventure’s shop machinery safely

• Other duties as assigned

Qualifications

 

• Experience with paddle sports repair or the paddle sports industry

• Ability to learn and become proficient in “Easyrent” Rental Software

• Previous customer service, outdoor retail & Service shop experience

• High Attention to Detail

• Moderate/heavy lifting, with reasonable accommodation

• Ability to use heavy machinery and power tools safely

• Has demonstrated the ability to be consistently reliable and punctual

• Basic math skills

• Has demonstrated leadership qualities

• Availability to work a flexible schedule, including evenings and weekends

• Has demonstrated challenge-resolution skills

About Next Adventure

Next Adventure is comprised of five locations: our flagship store on SE Grand & Stark, Paddle Sports Center on SE 7th Ave, Scappoose bay, Sandy, and online at nextadventure.net. Next Adventure was conceived by childhood friends Deek & Bryan in 1997 selling only used gear and closeouts, and has now grown into the premier outdoor retailer. Whether you are a kayaker, climber, snowboarder, hiker, camper, skier, cyclist, disc golfer, or mountaineer, you’ll find the right gear for the right price. Inform, Outfit, Excite, our tagline says it all: who we are, what we are, and why we do it. We pride ourselves on our knowledge of the wilderness and getting all we can from it. We use this to share a bond with our customers & spread the joy of getting everyone outside safely, comfortably, efficiently, and within your budget. We love what we do, and we’ll get you into it too.