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HR Generalist / Recruiter


Posted by The Front Climbing Club on 02/19/2021

Job Basics

Industry Sector: Lifestyle

Job Categories: Human Resources

Company Type: Gym/Outfitter

State: UT

City: Salt Lake City

Country: United States

Required Experience: 1 - 3 years

Job Type: Full Time

Salary: $40-60k

Required to Relocate: Yes

Required to Travel: No

Employee May Telecommute: No

Job Seeker Must Live Within:

Job Description & Requirements

 About You /

You are passionate about people and their professional development. You want to help create a culture of rockstars that love what they do! You don’t shy away from a challenge and enjoy working in a fast-paced environment. You are invested in the potential of our staff, finding talent that complements the unique cultures of our companies 

You have a keen eye for detail when it comes to organization and have tools to ensure things don’t get missed. You are a time-managing guru and know how to prioritize projects so that all gets done at a reasonable time.  

When you’re here, you’re committed to productivity, innovation, and driving the vision. And, you can maintain positivity, compassion, and even a sense of humor while you do it.  


Summary /

 The Human Resources team is essential to the success and retention of our personnel. This role provides guidance and assistance in human resources management including benefits, compensation, recruitment, employment, learning and development, human resources information systems, and employee relations. 

The HR Generalist works collaboratively to design, develop, and administer impactful learning experiences, programs, and materials to help support and increase overall business results and employee engagement. They will also assist in a variety of human resources functions such as filing, compliance, recruiting, diversity and inclusion, and other programs to enhance the unique cultures of both The Front Climbing Club and Vertical Solutions. 


Primary and Essential Functions / 

  • Employee Experience 

  • Work with the HR team to assist with all people-related questions and ensure a true hands-on approach to achieve a high level of employee engagement. 

  • Infuse cultural values throughout the organization and best workforce practices in collaboration with department leaders. 

  • Manage effective communication to keep employees informed and up to date. 

  • Assist in the development of employees’ skills, career satisfaction, and the company’s culture, in order to increase productivity and drive the company towards greater success. 

  • Help administer employee benefits programs such as; medical, dental, & vision plans, worker’s compensation plans, and wellness programs. This includes conducting annual open enrollment, ACA related reporting, benefit orientations for new staff & maintaining strong relationships with vendors. 

  • Recruitment/Onboarding 

  • Assist in managing the full cycle recruitment process including posting, sourcing, screening, scheduling, interviewing, negotiating offers, processing background checks, and marketing culture. 

  • Develop strategic plans for sourcing candidates with diverse backgrounds for each of the company’s roles. 

  • Assist in creating and updating job descriptions. Track and analyze metrics and report on hiring progress on a regular cadence. 

  • Assist in planning and running employee events.  

  • Assist in managing all onboarding documentation including filing and I-9/E-Verify process. 

  • Talent Management 

  •  Help identify skill gaps and employee career development needs in order to provide appropriate coaching and training. 

  • Assist in employee investigations and make resolution recommendations to include ethics complaints, unemployment compensation claims, disciplinary issues, performance management issues, EEOC complaints, and other compliance related issues. 

  • Other Responsibilities 

  • Work closely with the HR & leadership team to develop and implement various HR initiatives to support, protect, and grow the organization. 

  • Assist with administrative tasks such as filing, ordering office supplies, and managing outgoing mail. 

  • Understand business goals in order to recommend, create, and develop new policies and procedures to continually improve the efficiency of operations in the company. Roll out updates to all staff. 

  • HRIS, ATS, & benefits software maintenance;  

  • Design and monitor key metrics to evaluate the effectiveness of both the Front and Vertical Solutions HR practices. 

  • Other duties and projects as assigned. 


Requirements / 

  • Bachelor’s degree in Human Resources, Business, or another relevant field; Graduate degree preferred. 

  • Minimum of 2-5 years human resource experience, preferably in the outdoor, construction or manufacturing industry. 

  • Excellent communication skills, including written, verbal and presentation. 

  • Ability to work on all levels such as repetitive administrative tasks as well as high-level strategic tasks. 

  • Excellent interpersonal and communication skills and the ability to deal with sensitive employment issues professionally and compassionately. 

  • Must be proactive, a team player with a sense of humor, and someone who is adaptable and comfortable with change, ambiguity, and working independently. 

  • Proficient in MS Office 365 products.  

  • Well-developed time management skills with the ability to manage multiple priorities. 

  • Ability to work autonomously and be proactive. 

  • Exceptional level of attention to details. 

  • High level of confidentiality and discretion. 

  • Payroll processing experience strongly preferred but not required. 

  • Strong written and verbal communication skills. 

  • Must take pride in and maintain integrity in their work. 

  • Knowledge of Scrum process a bonus. 

  • Be able to collaborate and innovate as a means to create exceptional value for our members, our company, and ourselves. 

Mission Statement:

The Front’s mission is to create innovative spaces that maximize the climbing experience, inspire meaningful connections, and foster an engaged community. 

Core Values:

Distinctive Facilities with Emotional Depth

We design and build outstanding and unique facilities that are the “3rd place” for the broader outdoor community, and we maintain and improve our facilities with the utmost attention to detail and care. This creates a foundation for organic and fostered emotional connections with our members and between our members, leading to long-term, loyal, and proud members. 

We add depth and authenticity to our facilities by supporting and contributing to our local communities through volunteerism, educated activism, and both financial and non-financial support. 

Operational Prowess and Superiority

We develop and continually improve elegant, efficient and documented operational processes that underpin a disciplined approach to effective facility operations. We look outside the climbing industry for guidance and inspiration, and strive to be at the industry forefront in all respects. We safeguard our industry edge and protect company assets through discretion and care. 

We use data to inform and guide our operations. Data gathering and analytics are foundational in improving our facilities, increasing our operational efficiency, expanding our individual capacities, and facilitating efficient teamwork. We adhere to efficient and organized business practices that utilize technologies to continually improve the level of operational excellence we promise to our members. 

Employee Excellence and Growth

We value the positive contributions of our employees and strive to make The Front?an enjoyable yet challenging environment to accomplish important work and experience personal growth.

We value listening to and learning from one another. We endeavor to be clear and authentic in all our interactions. We value candor and diverse opinions, yet when decisions are made, we unite to achieve their success.

We have high expectations of one another—to work hard and to be thoughtful. We take pride in and maintain integrity in our work. We are disciplined, focused, and resilient. We thrive on the sharp end. Falling short of a challenging goal, when a thoughtful and concerted effort is employed, is not failure. We undertake challenging projects with forethought and see them through to comprehensive completion.

We collaborate and innovate as a means to create exceptional value for our members, our company, and ourselves.  

About The Front Climbing Club

The Front Climbing Club is Utah's premier spot to climb and recreate year-round. Built within striking distance of the Wasatch, we've created an indoor rock utopias with 50,000 square feet of bouldering and rope climbing walls. Along with all the climbing your heart desires, we provide a fully stocked gym, a broad range of yoga classes, saunas, youth programs, adult climbing instruction, training and physical therapy, and the largest selection of climbing gear around. We're also home to Rumsy's Cafe, which serves up delicious burritos, salads, coffee, beer and more!