Inside Sales Account Specialist
Posted by Shimano North America Holding, Inc. on 05/21/2021
Industry Sector: Bike
Job Categories: Sales - Company Rep, Sales - Inside - Product & Reservations
Company Type: HardGoods/Equipment, Retail
State: CA, CO
Required Experience: 5 - 7 years
Job Type: Full Time
Required to Relocate:
Required to Travel:
Employee May Telecommute: No
Job Seeker Must Live Within:
Job Description & Requirements
Inside Sales Account Specialist
Shimano North America Bicycle, Inc. is a global company offering the world’s sporting community with top labels and brands including Shimano, Pearl Izumi, G. Loomis, Power Pro and Innovative Textiles, Inc. (ITI). We are seeking an Inside Sales Account Specialist to join our team!
We are proud of our staff; diverse in talent, interests and backgrounds. Job seekers can find unique, one of a kind job opportunities in our fishing and cycling divisions, including national and regional sales, marketing, retail services and distribution. We offer an exceptional array of employee benefits and we are proud of a workforce that takes advantage of the health and wellness benefits we offer. Those that seek opportunities with employers that focus on reducing negative impacts on the environment need look no further than SHIMANO NORTH AMERICA. Our company is an ISO14001 certified business where environmental compliance and continual improvements are part of our business philosophy and operations. If you feel you can bring talent, innovation and enthusiasm to our workforce then please consider the opportunities we have available.
The Account Specialist position is responsible for driving, leading, and supporting our sales actions and objectives for all of Team Shimano’s brands; SHIMANO, PEARL iZUMi, PRO, and Lazer. The primary objective and task of the Account Specialist will be communicating over phone and email to drive sales and support to the IBD channel. The AS is responsible for meeting the monthly territory hard goods and soft goods forecasts which you may help build in conjunction with the National Sales Manager. The Account Specialist may also be responsible for growing a target list of accounts in line with overall company financial goals. There is a primary focus on Sales in this position. This position will collaborate with Regional Sales Managers as well as Territory principals to come up with and implement sales initiatives/promotions for the territory. This position will provide tactical support for dealers and outside territory reps in your assigned region. The Account Specialist must take an active role in understanding the business and partner with the inside sales manager & Inside Sales Supervisor to facilitate and ensure policies and practices are implemented in support of the Team Shimano business.
= Facilitate sales growth in hard good and soft good channels within assigned territory
= Manage fluctuating workflow within assigned territory
= Ensuring that territory accounts in the CRM database are accurate and up to date on a monthly basis.
= Maintain expected daily outbound calls (15+) to authorized retailers in your territory to generate new sales in both hard goods and soft goods for the territory.
= Place orders from incoming calls from retailers via phone/fax/chat/email.
= Meet the Hard goods and soft goods monthly sales forecasts created
= Building strong business partnerships with the retailers and the outside reps.
= Ability to come up with ideas for regional promotions from conception to implementation with regional sales managers.
= Take it upon yourself to promptly address the retailers issues in a timely fashion that will garner “a customer for life”
= Ability to look at current company processes and challenge in a positive way to see if we can improve our efficiencies.
= Ability to be creative in solutions beyond his/her own area of responsibility.
= Take the market feedback from retailers and reps in your territory and deliver feedback and possible solutions to the Inside sales manager.
= Has a keen understanding of both current and future business goals and is able to make a decision that is right for the customer and for the business.
= Proficiency using Microsoft Office - Word, Excel, PowerPoint, and Outlook.
= Clear written and verbal communication skills are necessary.
= Works well in a team environment.
= Ability to organize and prioritize work effectively
= Ability to communicate and overcome barriers while meeting deadlines
= Responsible for staying up to date on all Shimano S-Tec trainings and brand product offerings
= Participate in developing and achieving departmental and corporate goals, objectives, and systems.
= Will-be-asked to travel to 2-3 regional events within the territory to strengthen the relationship with the rep and the retailers.
= Other duties as assigned.
= Strongly prefer 5-7 years’ prior experience in the bicycle industry and customer service.
= Must have hard goods knowledge and thorough knowledge of the Shimano Hard goods line.
= Proactive, Self-Motivated, problem solver
= Proficient in Microsoft Office Programs (Word, Excel, PowerPoint, Etc.)
= Excellent Communication skills, both written and verbal.
Bachelor’s degree or equivalent work experience
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Shimano North America reserves the right to modify and change responsibilities and duties herein without notice.
margin-left:6.0pt;margin-bottom:.0001pt;text-align:justify'>Shimano North America is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status or any classification protected by federal, state, or local law.