The Bicycle Industry Jobs Marketplace


Bike Service Technician

 

Posted by SCHEELS on 06/02/2021


Job Basics

Industry Sector: Bike, Outdoor, Snow

Job Categories: Retail - Bike Mechanic - Ski Technician

Company Type: Apparel/SoftGoods, HardGoods/Equipment, Recreation, Retailer

State: MT

City: Great Falls

Country: United States

Required Experience:


Job Type: Part Time

Salary:

Required to Relocate:

Required to Travel:

Employee May Telecommute: No

Job Seeker Must Live Within:


Job Description & Requirements

Our goal is to be the best retailer in USA in the eyes of our customers, associates, and business partners.

We would love to have you join the Scheels team!

 

Overview:

 

Turn your passion for cycling and snow sports into a successful career with the #1 Trek Dealer in the nation! Our Bikes Service Technicians will work with a team of experts and technicians to create the ultimate shopping experience for our customers. Our specialty bike shop features a full service shop, for bikes, skis, snowboards, skates and much more. You will be responsible for assisting customers in purchasing decisions to meet personal and shop sales goals. Through our extensive business and product training you will leverage your love of cycling into a successful career at SCHEELS.  Average work hours are 20 hours per week.

 Your career begins at SCHEELS!  With over 115 years in business, SCHEELS is a leader in the sporting goods industry, driven to create the best experience in the USA for our customers.  SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service. 

Empowerment

SCHEELS associates enjoy going to work.  SCHEELS is an employee-owned, privately held business whose empowered associates and leaders drive the success of their store and the entire company. 

Training

SCHEELS empowers our associates to become experts in their shops to go above and beyond to meet the customer’s needs and expectations.  SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry.  Mentorship and professional development training are a focus throughout your entire career.

 

What it takes to be a Scheels Expert:

Customer Service

  • Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

  • Approach daily tasks, projects and follow-up communication with energy and sense of urgency
  • Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
  • Show respect and appreciation for others and Scheels
  • Arrive to work and meetings 10 minutes early

Servant Leadership

  • Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

  • Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
  • Ability to adapt to a changing work environment
  • Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

  • Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

  • Demonstrate pride and ownership of their work while meeting expected deadlines

 

The Essentials:

  • Efficiently provide maintenance and assembly of customer and store equipment. Equipment may involve bicycles, exercise machines, snowboards, skis, hockey skates and sticks, baseball gloves and bats, golf clubs, racquet sports, paintball markers and other merchandise in a Scheels Store.
  • Safely filling CO2 and compressed air tanks for paintball markers.
  • Maintain accurate and detailed records for store and customer equipment.
  • Ensure a clean and Professional Environment.
  • Assist with delivering and loading customer equipment and merchandise at the store and to customer residences.
  • Ability to speak for extended periods to customers or associates
  • Excellent Customer Service Skills
  • Exceptional problem solving and analytical skills.
  • Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedural manuals.
  • Ability to write reports and speak effectively before groups of customers and associates.
  • Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels policies and procedures.
  • Ability to work independently and with a team
  • Excellent written and verbal communication skills.
  • Ability to complete basic mathematical equations.
  • Ability to work a varied schedule to include weekends, evenings, holidays, and scheduled training meetings
  • Complete other duties as assigned by Leadership.

 

Expert Experience:

  • High School Diploma, or General Education Degree(GED), one to three months of related experience or training; or equivalent combination of education and experience preferred.
  • Strong mechanical ability.

 

Activity:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Very heavy work – Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects

Scheels cares about the health and safety of our Associates.  Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury

Schedule:
Must be flexible to work assigned schedule between 9a.m. and 9p.m., Monday through Saturday, 11a.m. and 6p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays, must be available minimum of two weekends a month. Average hours per week is 15-20 hours.



About SCHEELS

At SCHEELS, we have a team of customer service experts passionate about the products within their department. We are dedicated to having the best retail experience in the eyes and minds of our customers where everyone can discover their passion for sports, hunting, fishing, biking and much more.