Sales & Installer

Posted by Rack Attack on 06/15/2021

Job Basics

Industry Sector: Bike, Hunting/Shooting, Lifestyle, Outdoor, Snow, WaterSports

Job Categories: Customer Service, Management - Team, Retail - Bike Mechanic - Ski Technician, Retail - Management- Staff, Retail - Sales, Tech Rep, Warehouse

Company Type: Accessories, HardGoods/Equipment, Retailer

State: MA

City: Framingham

Country: United States

Required Experience: 1 - 3 years

Contact Name: careers@rackattack.com

Job Type: Full Time

Salary:

Required to Relocate:

Required to Travel:

Employee May Telecommute: No

Job Seeker Must Live Within: 25 miles

Job Description & Requirements

Who We Are

Rack Attack is the number 1 rack store in North America. Our focus has always been a customer-first mentality and finding the best rack for your lifestyle. From our first store in 1996 to 21 locations and counting, we are passionate about what we do. It’s been 25 years and we’re still on top! We are consistently expanding our reach which provides ample opportunity to grow with us!

What You'll do?

• Provide outstanding service and expert guidance to customers about the product, ensuring they are paired with the best solution for their lifestyle
• Complete customer sales cycle from start to finish ensuring top-tier Rack Attack experience.
• Maintain store product displays and other merchandising activities
• Take pride and ownership of the esthetic of the store, ensuring cleanliness and safety.
• Assist with installations of products
• Maintain accurate store records: invoices, sales receipts, purchase orders, receiving products into inventory, appointment bookings, special requests, hold tags, phone messages, inventory transfers and cash out, etc
• Contribute to a positive and inclusive working environment by being a team player.

Skills, personality traits, and interests that will be an asset:

• Automotive experience, as well as familiarity with hand and power tools, is an asset.
• Drivers license (ability to drive a manual transmission preferred, but not required)
• Comfortable working with hand and power tools
• Attention to detail
• Safety-conscious
• Retail or customer service experience
• Ability to communicate professionally with customers and your team members
• Ability to work well in a team and contribute to a respectful culture and working environment

Job Type: Full-time

About Rack Attack

We’re your local adventure experts —helping you expand your vehicle’s potential, creating more space for friends and family, peace-of-mind protection for your prized gear and bigger possibilities for your next weekend escape or road trip with no return date. Whether you’re answering a spontaneous call to the wild or carefully plotting a cross country journey—we ensure you find the right fit for your vehicle and activity, install it on the spot or ship it out same-day, then set you up with care and maintenance resources so it’s Reliable For Life. 

 Rack up. Head out. Explore More.