The Bicycle Industry Jobs Marketplace

Bike Quality Technician


Job Basics

Industry Sector: Bike, Outdoor

Job Categories: Manufacturing, Retail - Bike Mechanic - Ski Technician, Tech Rep

Company Type: HardGoods/Equipment

State: GA

City: Rincon

Country: United States

Required Experience: 1 - 3 years

Job Type: Full Time


Required to Relocate:

Required to Travel: No

Employee May Telecommute: No

Job Seeker Must Live Within: 25 miles

Job Description & Requirements

We are looking for a Bicycle Quality Technician to join our team in Rincon, GA. The ideal candidate can easily assemble, disassemble, and troubleshoot company products which primarily include bikes but may also work with some toys and scooters. Because where else can you actually play with toys all day?!

In this role, you will perform fit, finish, and function testing and help to distinguish A (best) vs. B (not the best) grade products. This is a hands-on position that allows you to have a true impact on the consumer experience. We want only the highest quality product going out the door. You will work closely with the Quality team as well as the fulfillment center team to drive high quality expectations.

A few (but not all) of the major job responsibilities:

  • *Assemble, disassemble, and troubleshoot bikes, toys, and scooters in order to identify quality concerns
  • *Incoming product inspection
  • *New Product Development review of all first shipments
  • *Investigate quality issues
  • *Rework corrective action 
  • *Issue Quality Notifications and resolution follow through with suppliers
  • *Run daily reports
  • *Work with Warranty team to verify product and components
  • *Provide general guidance to the broader team on quality criteria

Education & Experience Requirements

This role typically requires at least 1-2 years of experience as a bike mechanic or similar.

  • *Experience with Word, Excel, PowerPoint, Outlook
  • *Organized and attentive to detail
  • *Able to execute complex projects and processes
  • *Capable of multitasking, working with cross-functional team, and has a customer service attitude all the time
  • *Works well with little guidance

About Pacific Cycle - Schwinn, Mongoose, Kid Trax

As the parent company of such legendary brands as Schwinn, Mongoose and Kid Trax, Pacific Cycle delivers some of the biggest names in outdoor recreation. But it’s not just the names customer’s trust, it’s the look and feel of our products, our superior quality, and our outstanding customer service that help us bring these premium brands to the hands and feet of our customers.