Lead River Manager

The primary goals of the River Manager are:

• To ensure a safe physical environment for guests and employees, with a constant eye for risk management;

• To foster a supportive work environment for employees, with a constant eye towards creating an atmosphere of positive morale;

• To manage and schedule the daily and seasonal logistics involved in river operations, i.e. assistant managers, guides, support staff, bus drivers, trips, and equipment;

• To maintain, repair, inventory, and order equipment in an organized fashion.  We use Hyside rafts. 

• To constantly review reservations and rosters and to maintain guide schedules in order to communicate reservation availability with the office.

The company’s mission statement is always at the heart of river management:

Glacier Guides and Montana Raft’s mission is to provide exceptional active travel vacations and experiences in and around Glacier National Park, while preserving and protecting Glacier’s unique ecosystem using the best available, ecologically-sound practices.

Job Relationships: 

• This position reports directly to the company’s Leadership Team, i.e. owners, managers, and other key stakeholders. 

• This position supervises: river managers, river guides, fishing trips and shuttles, bus drivers, and support staff.

Job Specifications:

• Education: High school diploma is required.

• Experience: required.

• Passion for the Flathead River System, Glacier National Park, Glacier Guides and Montana Raft, and the symbiotic relationship between them.

• Understanding of the established Glacier Guides and Montana Raft brand, and the dedication required to both preserve and to further it.

• Capability for independent work and also to work as part of a team.

• Established or growing leadership skills.

• Enthusiasm for organization, including the ability to prioritize tasks.

• Acceptable information regarding criminal history background. (Post offer – Pre hire) 

• ??Ability to drive. Must possess a valid driver’s license. Must be able to be added to the company’s vehicle insurance policy. Preferred: CDL, trailer backing skills. Training available.

• Maintain a professional and neat appearance. 

Job Details:

• Arriving at work every day with a can-do attitude to work with the greater Glacier Guides and Montana Raft team to ensure a safe, enjoyable experience for guests, and a safe, enjoyable workplace for employees. Safety first, and then all of the fun!

• Foster a workplace culture that attracts, retains, and motivates the highest quality staff. Dedication to employee morale is a key aspect of this position, including providing River Operations employees with verbal recognition, direction, “Guide Bucks” and support.. 

• Ability to work with Hiking, Biking, Equipment Rentals, Lodging, and Kitchen Departments.

• Assists with updating Risk Management Plan as needed.

• Manage River Operations by being present and active in the Boat House, Life Jacket Room, bus lane, etc.

• Maintain a clean and organized work space for all.

• Knowledge of knots and boat patching is a plus!

• Pre-season and post-season preparation for River Operations success, i.e. preparing equipment, schedules, training and hiring.

• Will work closely with Communications Lead and Office Staff to share river information with staff and the public. 

• During season, scheduling River Operations staff and equipment on half day, full day, and multi-day rafting trips. Will work closely with Reservations Manager, Logistics Manager, and office staff.

• Will assist in furthering the company’s environmental efforts on a daily basis, and also in coordinating major company events that are part of this effort, such as Rafting for Refuse, Pints for Paths, and Gateway to Glacier Trail, US Highway 2 cleanups.

• At times, coordination with government agencies such as the National Park Service, the Forest Service, Flathead Sheriff's Department, BNSF, Montana Fish Wildlife and Parks.

• Ability to plan and implement a budget for River Operations and to report on the same.

• Ability to guide a raft through class 3 +, 4 , rapids.

Job Benefits:

• Bonus

• 401(k)

• Health Insurance

• Paid time off

• Deals on gear + equipment

• Free entrance into Glacier National Park

Job Schedule:

• During rafting season: day shift, to include some evenings, holidays, weekends.

• Flexible schedule available during off season.

• Must be willing to raft the whitewater section of the Middle Fork Flathead river at least once weekly in order to properly lead daily de-briefings, safety talks, and other aspects of Lead River Manager communications

• Willingness to attend some off-season meetings and trainings, such as the yearly America Outdoors Conference in December.

Work Location: 

• One location, This position is based out of Glacier Guides and Montana Raft’s main office at 11970 Highway 2 East, West Glacier, Montana.

Work Environment:

• Moderate physical activity required by handling objects up to 20 pounds frequently and up to 100 pounds occasionally.

• Able to be seated at a desk and computer work station for extended periods of time daily.

• Ability to stand for hours at a time.

• Ability to walk, tour and inspect properties, river access points, campsites, as necessary.

• Requires individual to bend, stoop, and stretch repeatedly.

• Ability to work under varying weather conditions, sometimes extreme in nature.

• Must be able to participate in rafting activities.

• Job will require working weekends, holidays, and evenings during peak demand times.

• Non-smoking, non-vaping environment.

• Subject to Glacier Guides and Montana Raft’s Alcohol and Controlled Substance Abuse Policy based on the nature of the position and related duties.

This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by Glacier Guides and Montana Raft management at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.

Glacier Guides and Montana Raft Company is an equal opportunity employer.

To apply, please visit our website!

https://glacierguides.com/work-in-glacier-national-park/