Lead Bicycle Sales Associate
Posted by GoodTurn Cycles on 06/28/2022
Job Basics
Industry Sector: Bike
Job Categories: Retail - Sales
Company Type: Accessories, Apparel/SoftGoods, Events, Intern, Recreation, Retailer, Retail
State: CO
City: Denver, Littleton
Country: United States
Required Experience: 1 - 3 years
Job Type: Full Time
Salary: $18-22/hr
Required to Relocate: Yes
Required to Travel: No
Employee May Telecommute: No
Job Seeker Must Live Within: 25 miles
Job Description & Requirements
Lead Bicycle Sales Associate
The Lead Bicycle Sales Associate is a non-commissioned sales person with the primary responsibility of the day-day care of the sales floor and ensuring that customers experience an exemplary sales process. This individual will split time between our two retail locations in both Littleton and Denver and will be responsible for making sure we have a proper product selection and inventory. An ideal candidate would have 1-2 years of bicycle retail experience, but we are willing to train enthusiastic, motivated, and passionate individuals for this role.
Duties and Responsibilities:
Assist in Hiring / Training / Empowering employees
Inform employees of new policies & procedures
Assist in the creation of retail product sales (Labor Day Sales, etc.)
Responsible for maintaining organized inventory
Perform occasional inventory counts
Assist in maintaining stock levels / placing orders for bicycles
Assist in maintaining stock levels / placing orders for accessories
Assist in maintaining stock levels / placing orders for store consumables
Provide customer service over the phone
Assist in writing accurate and thorough service tickets
Maintain cleanliness / order of shop floor
Maintain high sales ability
Check work email at beginning / end of shift
Provide team with week-end email summarizing open items
Assist in writing accurate and thorough service tickets
Maintain proper service area records and documentation
Assist in performing repairs on customer bikes
Assist in maintaining rental fleet
Build new bikes for retail
Act as mentor for job trainees
Foster sense of community in GoodTurn Cycles physical spaces
Assist in creating, planning & executing community building events
Assist in staffing local events
Education/Experience:
1-2 years of retail sales experience
Experience providing customer service in person, over the phone, and via email
Bicycle mechanic experience - PLUS
Cycling enthusiast - PLUS
Skills and Traits:
Enthusiasm, high energy level, confidence, resourcefulness
Strong verbal communication skills
Strong leadership and team working skills
Strong record keeping skills
Ability to effectively present information and respond to questions from employees and upper management
Ability to work in a dynamic, multi-functional, multi-cultural environment
Ability to work independently
Physical Demands:
Able to sit or stand and walk throughout the scheduled work shift
Must be able to ride a bike
Must be able to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Able to lift and/or move up to 70 lbs
Typical Working Days / Hours:
8 hrs/day
5 days/wk
Working weekend days
Pay range $18-$22/hr based on experience
Benefits:
Company Health Care incl. Dental & Vision
Paid time off & paid personal time off
Paid company shut down from 12/24-1/1
Access to rental and demo fleet
About GoodTurn Cycles
GoodTurn Cycles is a nonprofit social enterprise dedicated helping people achieve better health and providing job training to young people. Our shop specializes in sales, rentals and tours of electric bicycles (e-bikes), and repairs for all bikes.
GoodTurn Cycles is home to a job training program for young people with barriers to employment. Our paid internship program takes our interns through a bicycle mechanics, customer service and mentorship curriculum in which we develop transferrable basic employability skills. Although we have dedicated staff to perform the training, all employees have the opportunity to have a positive impact on our interns through mentor engagement and supplementary training.
