The Bicycle Industry Jobs Marketplace


Bicycle Service Writers

 

Posted by Wheat Ridge Cyclery on 06/02/2021


Job Basics

Industry Sector: Bike

Job Categories: Retail - Bike Mechanic - Ski Technician

Company Type: Retailer

State: CO

City: Wheat Ridge

Country: United States

Required Experience: 1 - 3 years


Contact Name: Doug Bittle

Contact Phone: 303-424-3221 x722

Job Type: Full Time

Salary: $17-$20/hr

Required to Relocate:

Required to Travel:

Employee May Telecommute: No

Job Seeker Must Live Within:


Job Description & Requirements

Now in its 48th year, Wheat Ridge Cyclery is an acclaimed and highly regarded industry leader. With an emphasis on premium hospitality and expert guidance, WRC is currently seeking full-time and part-time service professionals for a high-volume service department. WRC is a 30,000 sq ft single location bicycle shop with an in-season staff of 60 spirited and passionate cycling devotees.

 

SERVICE WRITERS

Service Writers are solely responsible for check-in/out, diagnosing issues and selling service packages. Service Writers must be very knowledgeable in the wide range of current and older componentry, including:

=         Road bike drivetrains

=         Mountain bike drivetrains

=         Wheels

=         Suspension

=         Braking systems

=         All other bicycle systems of various technological eras that will be encountered in a diagnostic format.

This position demands a dynamic personality, positive attitude, professionalism and a proven ability to provide customers with best-in-class service. Listening closely and providing a legendary customer service experience are mandatory.

This is a very busy, high-volume service department. The ability to provide engaged and thorough care and empathy for each and every customer is key to the success of the department and to the continued high esteem we enjoy in our market.

WHAT YOU BRING

A developed and sincere passion for cycling in any discipline is a must. Culture is important at WRC. We strive to provide a safe place to work and a fun place for our customers to shop. Every employee at WRC is measured by these Core Values

      Expertise

      Passion 

      Fun 

      Integrity

      Respect 

 

WHAT WE OFFER

Flexibility, benefits and a professional, friendly environment of like-minded cyclists awaits. Denver offers 300+ days of sunshine annually, with a cyclocentric culture offering a wealth of resources for every cycling discipline.

The WRC Service Lab is paradise for the discriminating bicycle mechanic, featuring:

=         16 full-service bays in back

=         Three dedicated service writing bays up front on the sales floor

=         Dedicated wheelbuilding department

=         New bike build room with four bays

=         A fully outfitted, dedicated mountain bike suspension service room

This is bicycle mechanic heaven!

 

COMPENSATION AND BENEFITS

  • Hourly pay range: $17 - $20
  • Monthly bonus up to $1,200
  • A great work-life balance in the cycling paradise of Colorado
  • Vacation and holiday pay after 45 days
  • Employee purchase plan at industry discount
  • 401(k) investment plan with an employer match up to 4% after 12 consecutive months of full-time employment
  • Company provided demo bike after 12 consecutive months of full-time employment
  • Health care plans after 12 consecutive months of full-time employment
  • Aflac supplemental insurance after 45 days

About Wheat Ridge Cyclery

 

Since 1973, Wheat Ridge Cyclery has been dedicated to the sport of cycling and all it encompasses.  Our devotion to cycling shines through in our commitment to providing complete customer satisfaction through unparalleled service, expert advice and a unique bicycle shopping experience.

We offer a vast selection of state-of-the-art products coupled with over 200 combined years of industry expertise, custom fitting, unequalled mechanical prowess and a genuine caring smile for all who visit