Retail Hardgoods Specialist

Posted by Mammoth Mountain on 09/20/2021

Job Basics

Industry Sector: Action, Outdoor, Snow

Job Categories: Customer Service, Retail - Bike Mechanic - Ski Technician, Retail - Sales

Company Type: Recreation, TravelandTourism

State: CA

City: Mammoth Lakes

Country: United States

Required Experience: 1 - 3 years

Job Type: Full Time

Salary:

Required to Relocate: Yes

Required to Travel: No

Employee May Telecommute: No

Job Seeker Must Live Within: 50+ miles

Job Description & Requirements

LIVE THE DREAM. Work here. Play here.

The mountains are calling.

NOTE: This position is located in Mammoth Lakes, California.

Did you know that as part of your employment at Mammoth you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn’t it? More about the benefits and perks of your adventure here:

• Ski passes for dependents (spouse/child(ren)) includes free skiing at other Alterra Resorts
• Discounts on ski/snowboarding lessons
• Friends and Family vouchers
• Retail & Food discount
• Equipment Rental discount
• 401k with company match
• Healthcare
• Dental
• Vision
• PTO for benefit eligible employees

A little about this position:

• Hardgoods Specialist primary duties consist of assisting guests with the selection and purchase of snow and bike gear from the start of the demo process through to the purchase and getting the guest on the hill. This position is critical to building an expertise culture and to be the go to source for Ski and Snowboard gear.

• Additionally, this position will specialize in although not be limited to ownership of ski and snowboard categories within the store.  A Hardgoods Specialist will hold specific knowledge and experience in Ski and Snowboard hardgoods sales.  The ideal applicant holds an existing knowledge of, or strong willingness to learn, the hardgoods category, as well as a desire for continued growth, training, and education.  Skiing and/or snowboarding experience a must. Must have or complete all certifications.

• Exceed Guest Service and Precision Performance Standards.   

Requirements

• Hardgoods Sales experience required.
• Boot fitting experience required.
• Outdoor enthusiast.
• Strong selling and guest service skills.
• Exceptional interpersonal and communication skills.
• Ability to thrive in a fast paced environment, multi-tasking and working with multiple guests at one time.
• Willing to take initiative.
• Capacity to grasp new concepts quickly. 
• Complete all certifications required for the position.
• Ability to customize and mount snowboard bindings. 
• Safety conscious.
• High School diploma or equivalent.

*Offers of employment may be contingent upon successful completion of a background investigation.

About Mammoth Mountain

Mammoth Resorts is the leading four-season mountain resort operator in California. The company owns and operates a variety of recreation, hospitality, real estate development, food and beverage and retail enterprises. This includes Mammoth Mountain Ski Area and June Mountain.

 Mammoth Resorts is also the owner-operator of Tamarack Lodge and Resort, Mammoth Mountain Inn, Juniper Springs Resort, the Village Lodge, Mammoth Mountain Bike Park, Mammoth Snowmobile Adventures, and Sierra Star Golf Course.