Experienced Bike Shop Manager
Posted by Maui Sunriders Bike Co. on 09/28/2022
Job Basics
Industry Sector: Bike
Job Categories: Management
Company Type: Recreation, Retail, TravelandTourism
State: HI
City: Paia
Country: United States
Required Experience: 3 - 5 years
Business Phone: 8085798970
Job Type: Full Time
Salary: DOE
Required to Relocate: Yes
Required to Travel: No
Employee May Telecommute: No
Job Seeker Must Live Within: 25 miles
Job Description & Requirements
Store Manager
Job Title: Store Manager
Department: Management
Reports To: General Manager-Owners
Store Manager Position
As a Store Manager at Maui Sunriders Bike Co, you are empowered to create and lead a dynamic, successful, and passionate retail bike shop team. As Store Manager, you are a key member of the operational team that reports directly to the Owners-General Manager. As part of this team, your contributions are critical to the success of the entire enterprise and you have the opportunity to design and mold this progressive, forward-moving enterprise, in an ever-changing retail landscape.
Essential Job Functions
The Store Manager provides direction and leadership to a diverse group of sales, service, and operations staff. Through recruitment, education and motivation, you will be expected to build and maintain an energetic, passionate staff that understands what it means to win in today’s retail environment and values providing a fantastic customer experience.
With an extensive list of evaluation tools at your disposal, you will evolve the direction of your store based on insight and data extracted, as well as your years of experience in a business-focused retail environment. Your ultimate goal is to produce a successful, profitable store that can continue to thrive and add value to our community. You must be able to enthusiastically achieve the following:
Maximize store sales and achieve sales goals
Measure and monitor progress and results daily
Ensure all staff have the knowledge, skills, and motivation to reach goals
Manage payroll expenses to ensure profitability
Ensure world-class customer service by maintaining Maui Sunriders Bike Co brand service standards
Engage customers to seek out feedback so you can measure and adjust for improved success
Work with Management team on the creation of annual store business plan and calendar
Ensure staff are active brand ambassadors within the community through proactively seeking out opportunities to participate and enrich the lives of our customers outside of the store
Maintain an efficient and effective inventory by utilizing our advanced inventory tracking systems as well as ensuring these systems are performing optimally
Collaborate and contribute with marketing team to execute store events that produce impactful sales results as well as increased community involvement
Provide a safe and welcoming environment for customers and staff at all times
Continuously search for ways to improve all aspects of our enterprise
Hiring new employees, continual training of staff, and scheduling employee shifts.
Qualifications
The ideal Store Manager will have a passion and love for bicycles and riding them as often as possible. You are a leader and motivator, who thrives off of achieving goals and is enthusiastic about mentoring others to achieve even greater success. You are excited for the opportunity to be the person who builds something great while building a team of exceptional coworkers that you are proud to call teammates. On a functional level, you will bring with you the following skills:
Minimum 3+ years of managing a successful business
Minimum 3+ years working in a sales-focused environment
Proven ability to meet business goals
Demonstrated dynamic leadership skills with the ability to motivate and develop future leaders
Knowledge and experience cultivating and maintaining an effective inventory
Proficiency in administering a point of sale system as well as Microsoft Excel
Proficiency in interpreting and using financial metrics to drive performance
Effective verbal and written communication skills
Demonstrated experience in visual merchandising
Proven ability to deliver world-class customer service experience
Possess a drive to create and be a part of something great
Eagerness to expand knowledge base
Physical Requirements
The Store Manager is required to meet the standard physical requirements of all of the roles at Maui Sunriders Bike Co with a few additions:
Operate office equipment
Standing for extended periods up to an entire work shift
Bend, lift, open, and move products and fixtures up to 75 pounds
Travel via car or plane on to select industry events, trade shows, race events
Ability to regularly work more than 40 hours per week, including many weekends
