The Bicycle Industry Jobs Marketplace

Community Outreach, Customer Support, Content Creator


Posted by Zenbivy on 11/06/2023

Job Basics

Industry Sector: Outdoor

Job Categories: Social Media - Digital Marketing

Company Type: HardGoods/Equipment

State: WA


Country: United States

Required Experience: 1 - 3 years

Job Type: Full Time

Salary: $37,500- $51,000/year depending on experience

Required to Relocate: No

Required to Travel: No

Employee May Telecommute: Yes

Job Seeker Must Live Within: Telecommute

Job Description & Requirements

Break into the outdoor industry with this multi-faceted role.  As a product expert, you will advise and support customers, while being the key point of contact between Zenbivy and media, ambassadors, and other outside content creators.  In addition, you will have the opportunity to share your expertise as a spokesperson for Zenbivy in our internally generated promotional content.  

Job Responsibilities:
  • Customer support through Zenbivy’s Zendesk
  • Social Media postings
  • Coordinate the Zenbivy Ambassador program and be the key point of contact for Zenbivy Ambassadors
  • Support internal content creation by being able to demonstrate and explain Zenbivy products and their benefits in writing and in person (video).
  • As Outreach Manager, responsible for Zenbivy's public relations campaign for the purpose of strengthening it's relationship with the outdoor community
Job Benefits:  Compensation depends on experience.  Our office is "digital by design" so our entire team works from home offices.  We communicate and work together via video conferencing. Even before COVID our team enjoyed the benefits of not commuting, the best of which is you get to work with a world-class handpicked team that would be difficult to assemble in one location.  
This position is full-time, remote and you can live anywhere in Washington.  Out-of-state contractor is also a possibility depending on the candidate at a commensurate pay rate.


  • Backpacking enthusiast and expert, or an expert in an adjacent sport (climbing/kayaking etc) that relies on backcountry camping
  • Experience in Social Media or content creation, either for themselves or someone else
  • Ability to communicate your expertise clearly both in writing and verbally
  • Technical understanding of backpacking gear

About Zenbivy

Zenbivy is just a peaceful little rebellion against traditional outdoor gear, designed to get you outdoors more often, and with less burden. We defy the convention that simple must equate to suffering, or that comfort must be cumbersome or complex. A more enlightened approach is to own a few simple, clever items that can take you anywhere in comfort and style.