The Bicycle Industry Jobs Marketplace

Paddlesports Assistant Manager


Posted by U.S. National Whitewater Center on 03/18/2024

Job Basics

Industry Sector: Outdoor, WaterSports

Job Categories: Operations

Company Type: Recreation

State: NC

City: Charlotte


Required Experience:

Job Type: Full Time


Required to Relocate:

Required to Travel:

Employee May Telecommute: No

Job Seeker Must Live Within:

Job Description & Requirements

The Paddlesports Assistant Manager at the Whitewater Center (Whitewater) is a key leadership position with a critical role in the delivery of high-quality whitewater paddling experiences. The primary responsibility of the Whitewater Operations Assistant Manager is the oversight of all rafting and kayak activities on the Whitewater Center's Class II-IV whitewater river. This position is also responsible for staff training and recruiting, emergency response, winter programming, and other special projects as assigned. This position is a full-time, on-site, salaried position that reports to the Paddlesports Manager.


  • Develop, implement, and maintain quality assurance and safety protocols for whitewater paddling experiences.
  • Maintain a logistical framework for both weekly scheduling and capacity planning for rafting operations.
  • Lead a large team in the management of daily whitewater operations, including but not limited to, guest interactions, staff communications, emergency response calls, training, and assessing paddling equipment.
  • Work with the management team to create operational efficiencies for all paddle sport activities.
  • Work with the broader Activities team to deliver high-quality recreational experiences to our customers. 
  • Other duties as assigned.


  • A degree in Operations Management, Recreation Management, or a similar field.
  • Prior management experience required.
  • Prior experience guiding rafts in up to class IV whitewater.
  • Familiarity with recreational whitewater kayaking.
  • Prior experience teaching, coaching, and developing a curriculum in a professional setting.
  • Current First Aid and CPR certification.
  • Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Preferred Qualifications

  • ACA Whitewater Instructor Certification
  • Advanced Medical Certifications 
  • Swiftwater Rescue Certifications 

Physical Demands

  • Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. 
  • Must be able to lift and carry at least 75 pounds. 
  • Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
  • Must be able to safely self-transport over uneven terrain or in a confined space.
  • Must be able to work in shared spaces with other employees and customers.
  • All positions at Whitewater require employees to report and work onsite at Whitewater locations.


  • Access to Whitewater Center's pass activities
  • Staff discount program and pro deals
  • Health, Dental, Vision, FSA
  • 401(k)
  • Paid Time Off


Overview of Department

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.

Working at Whitewater  

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. 

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

 NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.


About U.S. National Whitewater Center

The Whitewater Center is currently comprised of over 1,300 acres of protected land offering 50 miles of trail and access to the Catawba River and Long Creek.  The Center’s goal is to continue to increase the size of these protected lands and promote even greater access through land acquisition and natural resource management. Whether you visit to ride 50 miles of single-track trail or simply enjoy eating a meal by the whitewater course, we are certain that you will meet new people and connect with old friends in a shared experience outside.