The Bicycle Industry Jobs Marketplace

Sales Associate


Posted by Absolute Bikes Salida on 03/18/2024

Job Basics

Industry Sector: Bike

Job Categories: Retail - Sales

Company Type: Retailer

State: CO

City: Salida

Country: United States

Required Experience: 1 - 3 years

Job Type: Full Time

Salary: $18 - $25/hr

Required to Relocate: Yes

Required to Travel: No

Employee May Telecommute: No

Job Seeker Must Live Within:

Job Description & Requirements

Position Overview:

Core Responsibilities and Performance Measures:

  • Greet customers with enthusiasm and utilize the sales process to understand a customer's needs and ascertain the right combination of products and services for the customer.
  • Assist in the daily operations of the store, including opening store, performing sales closing procedures, restocking, cleaning, organizing, and merchandising.
  • Maintain knowledge of current products, industry trends, sales and promotions, and policies regarding payments and exchanges.
  • Become an expert on all brands and services that Absolute Bikes offers.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Answer customer queries regarding the local area, riding conditions, and anything else riding/trail related. Conduct consultative interviews with customers interested in purchasing or demoing mountain bikes. Help make appropriate product selections based on riding style, experience, and goals.
  • Provide one-of-a-kind customer service through a positive attitude and direct, detailed interaction with customers.
  • Assist in managing the general info email account by interacting with customers to ascertain their needs and guiding them to the products and services that best suit their needs/wants.
  • Focus on exceeding customer expectations and sales goals.
  • Contribute to shop culture and promote team camaraderie.
  • Assist with bike demo program; prepare and setup demo bikes, deliver next-level service to demo clients, provide guidance to customers participating in demo program.
  • Other duties as needed/assigned.


  • Previous experience as a retail sales associate (bicycle industry preferred).
  • Mountain biking experience required. Gravel/adventure cycling experience a plus.
  • Ability to work in a team environment committed to providing an excellent sales and customer service experience.
  • Ability to maintain open and positive relations with customers and coworkers.
  • Ability to determine solutions for customers – consultative sales approach.
  • Knowledge of bikes and bike-related products.
  • Excellent verbal and written communication skills.
  • Basic computer, social media, and business administration skills.
  • Strong interest in further developing bike industry skills and knowledge.
  • A proactive and positive attitude.
  • A passion for riding!

Working Conditions:

  • Absolute Bikes is located in the Central Rocky Mountains of Colorado and is a very seasonal/tourism-based business. The schedule for employees can often be flexible during the shoulder seasons, but a full-time status is mandatory during the months of May, June, July, August, and September.

Pay Range:

  • $18-$25/hr


  • Competitive pay based on experience.
  • Flexible shoulder season hours.
  • Annual ski pass – eligible with a full summer season of work and following season commitment. 
  • Annual shop bike – eligible after the first 6 months of employment. Shop bike selection will be approved by Owner/Manager. Shop bikes are returned to Absolute Bikes by Sept 30 every season.
  • Employee purchase on items available through Absolute Bikes’ business partners/brands.
  • Discounts through partnered local businesses.
  • Singletrack right out the back door!

Job Types: Full-time, Seasonal

About Absolute Bikes Salida

Since opening our doors in Salida in 1999, we’ve worked tirelessly to make the shop one of the best in the United States. Absolute Bikes has always strived to be an integral part of the Salida community. When you shop at Absolute Bikes you are supporting local as a portion of all revenue goes right back into our community. We take it seriously.

You’ll find some of the best bikes in the industry in the store: Yeti, Pivot, Ibis, Rocky Mountain, Revel, Trek, and Kona. We also have a great selection of commuter, cruiser, and E-bikes from Electra and Kona. And don’t forget the kids – we have a bike for every stage of your growing rider! Whether you want to ride around town, from Denver to Durango on the Colorado Trail, or from Banff to Antelope Wells on the Great Divide Route, we have everything you need to keep rolling. 

We strive to provide the best service you’ve experienced through both our sales and service departments. Our shop includes a dedicated fit room to make sure that your bike fits your body perfectly, whether its a road bike or a mountain bike. Shop owner Shawn Gillis is a certified Master Bike Fitter.

In our service department, we offer fast, friendly, professional service and maintenance. There are always mechanics on hand and no job is too big or too small – everything from fixing flats for neighborhood kids to complete bike rebuilds.