Director of People + Operations

Posted by PeopleForBikes.org on 03/17/2025

Job Basics

Industry Sector: Bike

Job Categories: Operations

Company Type: DoesnotApply

State: CO

City: Boulder

Country: United States

Required Experience:

Job Type: Full Time

Salary: $85000-$95000

Required to Relocate: No

Required to Travel: Yes

Employee May Telecommute: Yes

Job Seeker Must Live Within: Telecommute

Job Description & Requirements

Title: Director of People and Operations
Location: Boulder, Colorado; Remote Possible
Industry: Bicycle Industry Nonprofit
Employment and Classification: “At will” employment status; full-time position

About PeopleForBikes
PeopleForBikes (PFB) unites millions of Americans, thousands of businesses, and hundreds of communities to make every bike ride safer, more accessible, and more fun. Our mission is to get more people on bikes more often and make biking better for everyone. Nationwide, PeopleForBikes represents more than 340 supplier members and 1.4 million individual supporters. The U.S. bicycle industry contributes $88 billion annually to the U.S. economy and supports more than 780,000 jobs. PeopleForBikes operates as both a Coalition, serving as the U.S. bicycle industry’s trade association, and a Foundation, advancing the benefits of bicycling and funding critical infrastructure projects and advocacy programs. Recognized as one of Outside Magazine’s Top 50 Best Places to Work, we are dedicated to supporting better biking for all and fostering a great place to work. 

Position Summary

PeopleForBikes is hiring a Director of People and Operations to help advance our culture and effective nonprofit. The role is essential to fostering a high-performing, people-first organization, ensuring seamless operations, and strong team culture. Reporting to the CEO and president, the director will lead a team of three driving initiatives that support our staff and organizational efficiency.

The preferred location is near one of PeopleForBikes’ offices in Boulder, Colorado, or Bentonville, Arkansas, but candidates who can work remotely and travel to Boulder regularly and across the U.S. will also be considered. Candidates should possess an entrepreneurial and creative mindset, be self-motivated, and be comfortable working independently.

Responsibilities

Operations Management

• Set and execute clear priorities, goals, and strategies to advance the organization’s team culture and operational goals.

• Work with the CMO and CEO to manage annual workplan creation and quarterly OKR check-in meetings, ensuring our vision and core values are integrated into everything we do.

• Run organizational best practices to maintain and improve systems.

• Assist the CEO and fractional finance team on reporting, audits, compliance, policies, benefits, and budgeting.

• Oversee our IT operations contractor, assist the team with all technology tools, and oversee database direction and management.

• Manage and support a team of three including our people and operations manager, executive assistant to the CEO, and senior manager of philanthropy - being a strong thought partner.

• Direct and manage cost-cutting initiatives, addressing organizational gaps and driving high impact projects forward.

• Oversee office building facility operations.

Human Resources

• Maintain relationships with brokers for healthcare and benefits.

• Maintain and update insurance liability, worker's compensation, and other policies, including the annual review of policies.

• Survey the staff on benefits annually and recommend yearly benefits plan changes.

• Ensure the employee handbook and policies are implemented and updated regularly.

• Run the talent management lifecycle including recruitment, developing job descriptions with internal postings, training hiring managers, and comprehensive onboarding and offboarding.

• Coordinate the bi-annual review process: Compile information, advise on promotion pathing and pay assessment, and ensure performance review best practices are engaged.

• Manage HR contractors and run performance improvement plans.

People and Culture

• Maintain and update retention strategies, including assisting with operational health index surveys, providing professional development frameworks, and implementing our vision through a best-in-class workplace culture.

• Advise internal team members who run in-person all-staff meetings, virtual staff meetings, and cultural and professional development events.

• Enhance internal communications and employee engagement to deliver transparent updates.

• Manage or advise cross-functional teams (culture, inclusion, sustainability, development, directors).

Qualifications

Don’t meet every requirement? No problem. Studies show that women and people of color are less likely to apply to jobs unless they do, so we encourage you to apply anyway. PeopleForBikes will consider alternative ways that an applicant may have gained the required qualifications outside of traditional pathways.

• 5+ years of working in nonprofit operations.

• 2+ years managing other people.

• Works best in a fast-paced environment.

• Experience with managing employee benefit plans

• Knowledge of employee legal rights and basic employment law principles.

• Organization financial management skills.

• Strong customer service ethic and willingness to go above and beyond to assist PeopleForBikes staff, members, and stakeholder groups.

• Organized and able to work independently to achieve deadlines while juggling multiple projects.

• Strong time management skills with the ability to direct multiple projects and meet competing deadlines.

• Capacity to integrate program and policy considerations while fostering collaboration through inclusive and belonging-focused practices.

• Ability to collaborate and work efficiently with multiple stakeholders and teams.

• Strong work ethic, self-directed, and able to work independently to accomplish assigned tasks and meet critical deadlines. 

• Proficiency in clear and concise writing, with the skill to distill complex public policy language into accessible terms for non-experts.

• Willingness to travel for meetings, conferences, trainings, and site visits.

• Commitment to safe, healthy, reliable, and affordable access to bicycling for all.

• Knowledge about and passion for bicycling.

• Our office is ADA-accessible. This role will require the use of a laptop for several hours; the ability to lift and move packages, tents, tables, and other event-related materials; and the ability to travel.

Desired Qualifications

• Experience managing the back end of databases, ideally Salesforce.

• Experience running internal DEI initiatives.

• Familiarity with Google Suite and Apple products.

• Proficiency in Excel.

• Familiarity with project management tools, like Asana.

• Experience with financial tracking software, like ADP.

• Experience with managing employee benefit plans.

Compensation and Benefits

This “at-will” position offers a competitive salary commensurate with experience. The salary range will be decided based on the applicant selected, with a range of $85,000 to $95,000. 

PeopleForBikes offers an excellent and comprehensive benefits package, including paid health insurance for employees, a generous paid-time-off (PTO) policy including 23 days plus federal holidays, paid parental leave, a flexible work schedule including work-from-home options, and optional participation in a deferred compensation retirement plan with immediate vesting of a competitive employer match. In addition, we provide long-term disability insurance, a cell phone plan, and a laptop computer, along with many other benefits like industry discounts. As icing on the cake, PeopleForBikes also pays you to ride your bike.

At PeopleForBikes, our agreed-upon set of team norms are what drives us to do our best every day we show up to work. Our core purpose is to make life great and our core values are to put others first, including everyone, and it can always be better. We continually strive to build and strengthen our team, we work together effectively to serve our mission, and we have fun. 

Beyond that, we’re casual, we work flexibly with remote work allowed, and we really love dogs. You don’t have to be an amazing bike rider to work here — what matters to us is a desire to work alongside passionate people improving the world through bikes (and hopefully you love bikes too).

Location

PeopleForBikes is based in beautiful Boulder, Colorado and has an office in Bentonville, Arkansas but remote applications are allowed. See above. Our offices are ADA-accessible. 

To Apply

• Interested candidates should apply here. Please submit your application by March 31, 2025, for priority consideration. You will be contacted by a PeopleForBikes team member if your application is selected to move on to the next round.

• Due to volume, we will not respond to telephone or in-person inquiries.

• Incomplete applications will not be considered.

• The position is available immediately and will remain open until the position is filled.

• Interested applicants are encouraged to visit peopleforbikes.org for general information and organizational background.

Equal Opportunity

Our work to create safer, more comfortable, and more accessible places for everyone to bike starts with us. As an equal opportunity employer, we are committed to hiring a diverse workforce. You can find more on our hiring page here. We want our staff to be reflective of the backgrounds, experiences, and perspectives of the communities we serve and to create an inclusive work environment where employees and the communities we serve feel welcomed, valued, respected, and received. We believe that no matter who you are, where you're from, or why you ride, everyone can find joy on a bicycle.

 

About PeopleForBikes.org

About PeopleForBikes
PeopleForBikes (PFB) unites millions of Americans, thousands of businesses, and hundreds of communities to make every bike ride safer, more accessible, and more fun. Our mission is to get more people on bikes more often and make every bike ride better for everyone. Nationwide, PeopleForBikes represents more than 325 supplier members and 1.4 million individual supporters. The U.S. bicycle industry contributes $88 billion annually to the U.S. economy and supports more than 780,000 jobs. PeopleForBikes is composed of a Coalition that is the U.S. bicycle industry’s trade association and a Foundation that supports and promotes bicycling’s benefits and backs crucial bike infrastructure projects and programs. Additionally, we were named one of the top 50 best places to work by Outside Magazine in 2023.