Shop Manager & Lead Mechanic

Posted by p:ear on 03/26/2025

Job Basics

Industry Sector: Bike

Job Categories: Retail - Bike Mechanic - Ski Technician, Retail - Management- Staff

Company Type: Recreation

State: OR

City: Portland

Country: United States

Required Experience:

Job Type: Full Time

Salary: 57000

Required to Relocate: Yes

Required to Travel: No

Employee May Telecommute: No

Job Seeker Must Live Within: 25 miles

Job Description & Requirements

bike works by p:ear: a bike shop for everyone

 

bike works by p:ear is a social purpose enterprise bike shop managed by the nonprofit p:ear. In addition to providing high quality bike repair, bike works builds pathways for youth, ages 15-25, through our bike mechanic school and internship program. 

We promote the bicycle as a vehicle for social change to leverage possible opportunities for East Portland residents and homeless youth to build resilient and diverse communities. 

bike works strives  to make bicycling accessible and affordable to everyone. Our full-service bike shop provides an array of services, from minor adjustments and tune-ups to full bike overhauls.

 

bike works is located at 14127 SE Stark St, Portland, OR 97233

 

To apply: Please submit a resume, cover letter and references as PDFs to nathan@bikeworkspdx.org or mailed to contact information below. No phone calls. Successful applicants will be contacted for an initial screening. 

 

p:ear

Attn: Nathan Engkjer 

338 NW 6th Ave.

Portland, OR 97209

 

Position: Shop Manager & Lead  Mechanic

1 FTE: Tuesday-Saturday.  Requires occasional evenings and Sundays

Reports To: p:ear Works Director 

Compensation: $57,000 - Benefits include 4 weeks paid vacation, health, dental, 3% Simple IRA match, short-term disability, 8 paid sick days 

 

Position Description

You are a dynamic individual and Lead  bicycle mechanic, who will help lead and support our social purpose community bike shop in East Portland. bike works supports Portland’s Eastside communities, providing low cost, low barrier access to bike repair, sales and education of refurbished bicycles and parts. This position will support the p:ear Works Director, oversee the other mechanics, assist with daily shop operations, teach our bike mechanic school and help mentor p:ear youth bike mechanic interns at the shop. 

 

Essential Job Functions

As the Shop Manager and Lead Mechanic, you will provide direction, oversight and leadership to a small, but diverse group of mechanics and youth interns. You will be expected to build and maintain strong relationships with staff and the community. You will help produce a successful, profitable shop that builds and contributes impact and belonging to our community and community partners.

 

Required Qualifications & Competencies 

• Committed to personal growth with a high degree of humor + emotional intelligence

• Must be a positive and strong role model, have a collaborative, team-oriented work style, and strong strategic and problem-solving skills

• Must be committed to non-violence, trauma informed care + compassionate responses

• Must have awareness of one’s own identity, an understanding of differences, and an excitement about building relationships cross-culturally

• Strong commitment to advancing equity and inclusion and creating and maintaining a diverse environment

• Ability to learn & build on the varying cultural & community norms of p:ear youth 

• Self-initiating, independent and highly motivated

• Strong leadership skills and capacity to work in a deadline-oriented, chaotic environment

• Commitment to advancing equity and creating and maintaining an inclusive environment that is welcoming for all

• Commitment to non-violence and compassionate responses

• Bike shop mechanic experience – minimum of 5 years in a professional setting

• Excellent customer service and communication skills; bilingual a plus

• Able to work independently, problem solve and complete tasks with minimal oversight

• Proficiency in Lightspeed POS

• Build and sustain relationships with community partners and donors

 

Essential Duties & Responsibilities

• Teach 3 bike mechanic cohorts annually (8 weeks/1 day week per cohort)

• Proficiently execute assembly, repairs and maintenance for all types of bicycles, particularly used and older bicycles

• Assist in daily shop operations: ordering, inventory, forecasting, bike repair

• Exemplifies compassion and understanding around the barriers of homelessness and underrepresented populations in the community - see above

• Maintain an organized and efficient work environment 

• Represent bike works and p:ear  and its mission to positively and professionally

• Identify barriers and recommend solutions to better serve the community

• Attend p:ear fundraisers & community building activities

• Be a positive role-model and mentor for our  bike mechanic interns

 

Mechanics 

• Properly assess and determine bike repairs and recommend customer options

• Repair and refurbish bicycles to be sold in the shop, as well as to be donated

• Track all parts and new & used for each repair or build

• Maintain a neat and organized workspace 

• Maintain a high level of professionalism 

• Perform quality control checks on bikes repaired and/or built 

 

Shop Operations 

• Assist Shop Mechanics with a variety of tasks, including maintaining an inventory of new and used parts, placing orders with distributors as needed, maintaining shop tools and restocking as necessary

• Assist customers in the shop with purchases and bicycle repairs during sales  

• Strong proficiency with bicycle tech

• Collaborate with Director on an annual budget.  Manage budget for the  fiscal year

• Experience opening new accounts with distributors as needed

• Run inventory 2x annually

Community Programming 

• Safety check all Everybody Bikes! complete bicycle prior to distribution

• Build and sustain relationships with the Rosewood Initiative community

• Represent p:ear and its mission positively and professionally

• Participate in Sunday Parkways, Free Bikes 4 Kids monthly wrenching, as well as the occasional community bike/ride events 

 

Physical Demands

• Able to sit or stand and walk throughout the scheduled work shift

• Ability to lift and/or move up to 75 lbs

 

Work Environment

This job operates in an often chaotic, loud environment. This role routinely uses standard (kitchen and) office equipment such as stoves, commercial dishwashers, microwaves, refrigerators, freezers, computers, phones, photocopiers, filing cabinets and fax machines.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

 

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

 

Travel

Only local travel expected for this position.

 

AAP/EEO Statement

It is the policy of p:ear to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, p:ear will provide reasonable accommodations for qualified individuals with disabilities.

 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

About p:ear

p:ear builds positive relationships with homeless youth through education, art, recreation and job training to affirm personal worth and create more meaningful and healthier lives.