The Bicycle Industry Jobs Marketplace

Service Writer With Room For Growth!


Posted by Folsom Bike on 11/05/2019

Job Basics

Industry Sector: Bike

Job Categories: Retail - Sales

Company Type: Retail

State: CA

City: Folsom

Country: United States

Required Experience:

Contact Name: erin gorrell

Contact Phone: 916-844-1000

Job Type: Full Time


Required to Relocate:

Required to Travel:

Employee May Telecommute: No

Job Seeker Must Live Within:

Job Description & Requirements

Bicycle Service Writer
Are you successful in a fast paced team environment? Are you looking to advance your career in the bicycle industry, and build your skills to the highest level? Come join our team!
Position : Full Time **AVAILABLE NOW**
Compensation : $16-23 DOE + Bonus
Folsom Bike is seeking a highly motivated and experienced bicycle Sales and Service Underwriter in the Folsom/El Dorado Hills area.
About us: Folsom Bike is a fast growing team of experienced bicycle professionals who believe cycling is a way of life. We pride ourselves on insanely good customer service, and have an extremely capable staff that works and plays/cycles hard. Check us out and meet our team
How to Apply: Please read all qualifications below and submit your resume with Service Writer in the subject line. Qualified candidates will be contacted by phone and selected for a working interview.

  • Minimum 1 year bicycle shop experience
  • Must be able to quickly diagnose bicycle problems, interface extremely well with customers, and write a proper work order with upgrade recommendations to the customer
  • Must be able to float easily between the service and sales departments while providing outstanding customer service
  • Previous experience with all bicycle components, service tools, and machinery
  • Ability to build all levels of bikes from kids bikes to TT
  • Ability to troubleshoot, problem solve, and fix complex problems quickly and efficiently
  • Ability to stand for long periods, work in a fast-paced, team-oriented environment and keep your cool during a high intensity day
  • Ability to work a flexible schedule; including nights, holidays and weekends moving between two locations on different days
  • Computer literacy
  • Highly organized
  • Self-starter motivated to learn
  • A high level of knowledge


  • Competitive pay
  • Subsidized Health Insurance
  • Regular Team Building Outings
  • Locker, showers, and flexible cycle commute options
  • Continuing education and training
  • A professional environment with an amazing staff that is passionate about cycling!

About Folsom Bike

We are a full service bike shop that carries everything from kids bikes to the high end road and mountain bikes.  We specialize in customer service and setting ourselves apart from all other bike shops. Additionally, we have a full service coffee shop built into our store.  We have two locations, each about 6000 sq feet.  We pride ourselves in creating a family type atmosphere and working together as a team.  If you would like to work in a fun place where we encourage you to ride bikes then send us your resume!  We offer a competitive salary with the opportunity for growth.